Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, request a tour, purchase a membership or day pass, book a meeting room, or contact us. This may include your name, email address, phone number, company name, billing information, and any details you include in communications with us.

We also automatically collect certain usage data when you visit axisspace.com, including your IP address, browser type, device information, pages visited, and the dates and times of your visits. This information is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to provide and manage our services, including processing memberships, reservations, and payments; communicating with you about your account and our services; sending marketing and promotional materials (which you may opt out of at any time); improving our website and facilities; and complying with legal obligations.

We may also use aggregated, de-identified data that cannot reasonably be used to identify you for analytical and operational purposes.

3. How We Share Your Information

We do not sell your personal information. We may share your information with service providers who assist us in operating our business, such as payment processors, email delivery services, and analytics providers, all of whom are bound by confidentiality obligations.

We may also disclose your information when required by law, court order, or other legal process, or to protect the rights, property, or safety of Axis Space, our members, or others. In the event of a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand how visitors use our site. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to access, correct, or delete the personal information we hold about you. You may also opt out of receiving marketing communications from us by following the unsubscribe link in any email or by contacting us directly. If you are a resident of certain states, you may have additional rights under applicable privacy laws.

To exercise any of these rights, please contact us at hello@axisspace.com or (954) 368-9030.

7. Third-Party Services

Our website and services may integrate with third-party platforms, including payment processors and scheduling tools. These third parties have their own privacy policies, and we are not responsible for their data practices. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

9. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last updated' date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at Axis Space, 333 Las Olas Way, CU 1, Fort Lauderdale, FL 33301, by email at hello@axisspace.com, or by phone at (954) 368-9030.